AI tools built for local government procurement

We're excited to announce a major step forward in our mission to provide a truly smart operating system for modern government procurement.

From today, we are launching  two powerful new AI-powered features for our platform: an intelligent customer chatbot and a cutting-edge AI pricing agent. 

Built for local government and educational institutions

This isn’t AI for its own sake. We’ve focused on applying industry-leading technologies to two of the most pressing problems facing procurement teams or agency leaders. 

Imagine instantly getting answers to your procurement queries, freeing up valuable time that was previously spent digging through documents or sifting through mountains of paperwork. Our Civic Marketplace AI chatbot helps with onboarding, general queries and provides instant answers.

Picture a system that, rather than leaving you to navigate pricing conversations through guesswork or instinct alone, will proactively help you achieve optimal value and transparency - for every transaction. Our new Pricing Agent analyzes complex pricing documents, uncovers patterns and surfaces opportunities for procurement teams.

Privacy and security baked-in

We know that, especially in the public sector,  trust, robustness and best-in-class data processes are non-negotiable. That’s why our technology is built on a foundation of proprietary data and a sophisticated Retrieval-Augmented Generation (RAG) process, all underpinned by a rigorous privacy-first design. 

Instead of just prompting a model with a question, the RAG process augments the prompt with additional information retrieved from a knowledge base. This ensures only the most relevant pieces of information are combined with the user’s query in order to generate a reliable response.

Our privacy-first design also safeguards sensitive commercial and government information, so you can be confident that the benefits of AI don’t come at the expense of security or compliance. 

Work smarter, move faster

Public sector professionals have grappled with outdated tools for too long. At Civic Marketplace, we’re on a mission to fix that. We’re building a platform that can help

agencies streamline sourcing, improve vendor access, and strengthen compliance. All in one place - with speed, simplicity, and public sector accountability at the core.

The launch of these AI-powered features is a big step forward in our mission. We can’t wait to see what the agencies on our platform will do with them. 

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Check out our launch video to find out more.