Data Security & Compliance
At Civic Marketplace, trust is the foundation of everything we do. That’s why we’ve invested early in building a secure, reliable platform that public agencies, cooperatives, and vendors can count on.
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SOC 2 Type I
Certified Secure
We’re proud to have achieved SOC 2 Type I compliance, a leading industry standard for data security. This means an independent auditor has verified that our controls, systems, and processes meet rigorous standards for:
- Security
- Availability
- Confidentiality
Our SOC 2 certification isn’t just a checkbox - it’s a reflection of the values that drive us: integrity, transparency, and accountability in service of the public good.
“When you're asking cities and cooperatives to modernize procurement, security has to be part of the foundation - not an afterthought.”
For IT Leaders & Procurement Officials
Whether you’re leading a city IT department or evaluating vendors for a cooperative contract, Civic Marketplace gives you confidence that:
- Data is encrypted and safeguarded at every stage
- Our infrastructure is resilient, with active monitoring and incident response
- We meet the internal audit and due diligence requirements of public agencies
We are happy to provide documentation to support your internal reviews.
SOC 2 Type II
Certified Secure
We are proud to announce that Civic Marketplace, Inc. has successfully completed its SOC 2 Type II examination. This independent audit, conducted in accordance with the AICPA Trust Services Criteria, verified that our security controls are:
- Suitably designed to meet our commitments to users and safeguard sensitive information.
- Operating effectively throughout the entire audit period.
The report confirms that Civic Marketplace maintains robust practices across:
- Security – Protecting customer data from unauthorized access and threats.
- Availability – Ensuring reliable access to our cooperative contract marketplace.
- Confidentiality & Privacy – Enforcing strict controls over sensitive and personal information.
- Processing Integrity – Delivering accurate, consistent, and trustworthy services.
Our SOC 2 Type II certification demonstrates our ongoing commitment to trust, transparency, and compliance. It provides assurance to our government partners, procurement professionals, and vendors that Civic Marketplace is operating with the highest standards of security and reliability.