Data Security & Compliance

At Civic Marketplace, trust is the foundation of everything we do. That’s why we’ve invested early in building a secure, reliable platform that public agencies, cooperatives, and vendors can count on.

Data Security & Compliance

SOC 2 Type I

Certified Secure

We’re proud to have achieved SOC 2 Type I compliance, a leading industry standard for data security. This means an independent auditor has verified that our controls, systems, and processes meet rigorous standards for:

  • Security
  • Availability
  • Confidentiality

Our SOC 2 certification isn’t just a checkbox - it’s a reflection of the values that drive us: integrity, transparency, and accountability in service of the public good.

“When you're asking cities and cooperatives to modernize procurement, security has to be part of the foundation - not an afterthought.”

For IT Leaders & Procurement Officials

Whether you’re leading a city IT department or evaluating vendors for a cooperative contract, Civic Marketplace gives you confidence that:

  • Data is encrypted and safeguarded at every stage
  • Our infrastructure is resilient, with active monitoring and incident response
  • We meet the internal audit and due diligence requirements of public agencies

We are happy to provide documentation to support your internal reviews.

SOC 2 Type II

In Progress

Security isn’t static — it’s a commitment. We’re currently undergoing the SOC 2 Type II audit process, which will validate the effectiveness of our controls over time.

You can expect the same level of discipline and transparency as we expand our compliance posture.