Cynthia brings a mission-driven, systems-oriented approach to helping suppliers succeed in public procurement. A seasoned GovTech and SaaS leader, she has driven customer experience, success, and operations at scale, including leading a $50M GovOS portfolio supporting government digital transformation. At Civic Marketplace, Cynthia builds trusted, scalable pathways that move suppliers from initial engagement to meaningful participation—strengthening outcomes for agencies, partners, and the communities they serve.