Lydia Howland
Service Design

Lydia Howland
Service Design
Lydia brings a background in design, innovation, and team development to Civic Marketplace. Across consulting roles and scaling tech-enabled organizations, she has built and led high-performing teams in product, research, and operations. At Civic Marketplace, Lydia focuses on service design, shaping how agencies and suppliers experience the platform so that procurement feels clearer, simpler, and more useful for the communities they serve.